Your mission
We are looking for a dynamic and customer-oriented person to join our team as Customer Service Manager in Naarden. In this position, you will be responsible for providing advice and support to customers with questions about our service. As a member of our customer service team, you will independently handle customer queries and ensure an efficient and effective solution.
Your Tasks:- Provide telephone advice and support to customers regarding shipping-related queries.
- Independently process customer queries in the ticketing system and internal back office.
- Assists customers in processing shipments and booking shipments on the LetMeShip shipping platform.
- Handling complaints from our customers and resolving them appropriately.
- Collaborate with the sales team to provide excellent customer service and support their initiatives
Your way to us
You feel addressed and are interested in joining our team as Customer Service Manager (m/f/d) in beautiful Naarden?
Please apply stating your earliest possible starting date! Cornee is looking forward to your application.
About us
As a software company, we have been offering our B2B customers a transparent overview of the variety of services and shipping conditions of courier, express and parcel services as well as the possibility of booking and smooth shipping processing with our LetMeShip shipping platform for over 20 years. Customer orientation, know-how and commitment are what set us apart. As an expanding company with currently approx. 130 employees in 7 European countries, we create competitive advantages in the form of cost and time savings.